Your salon's number, ready to text.

• A dedicated local number — used for both texts and the AI receptionist.
• SMS & MMS — confirmations, reminders, and two-way conversations with clients.
• Marketing campaigns — segment by service, last visit, or spend and schedule sends.
• One number, one experience — calls and texts to your clients come from the same business number.

A2P 10DLC is how U.S. mobile carriers register and police business texting. The requirement you must satisfy is consent — permission from each client before you message them.

• Opt in first — Get the client's permission before the first message. Promotional texts require express written consent.
• Your audience only — Only text people who opted in with your salon. Never buy, rent, or share phone lists.
• Keep a record — Store when and how each client consented, in case a carrier or client asks.

When a client opts in — for example, a checkbox on your booking page — the disclosure they agree to should clearly include:

• Who's texting — your salon / program name.
• Message types — e.g. appointment reminders and promotions.
• Frequency — e.g. “message frequency varies” or a rough cap per month.
• Cost note — “Message and data rates may apply.”
• Opt-out & help — “Reply STOP to unsubscribe, HELP for help.”
• Links — to your Terms of Service and Privacy Policy.

The opt-in box must be unchecked by default — consent can't be pre-checked or bundled into unrelated terms, and texting consent can't be a condition of buying a service.

Every client can stop messages at any time, and you must honor it right away.

• STOP — Replying STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) opts the client out — send one confirmation, then no more texts.
• HELP — Replying HELP returns your salon name and how to reach you.
• Handled for you — SalonAiX processes STOP and HELP automatically and suppresses opted-out clients.

Carriers prohibit certain content regardless of consent.

• No SHAFT — sex, hate, alcohol, firearms, or tobacco content.
• No restricted categories — cannabis/CBD, illegal substances, gambling, or high-risk financial offers.
• Nothing misleading or unlawful — no deceptive sender info, no phishing, no unlawful messages.

We handle the carrier registration and the messaging plumbing; you provide accurate business details and collect proper consent.

• Consent capture — opt-in is collected at booking and recorded against the client's profile.
• Automatic STOP/HELP — opt-outs and help replies are handled and enforced for you.
• Registration on your behalf — we submit the 10DLC brand and campaign registration through our messaging provider — you supply accurate business info and a compliant opt-in.
• Compliant by default — reminders, confirmations, and campaigns carry your identity and an opt-out path.