Privacy Policy

SalonAix (“we”, “us”) provides salon management software for business owners, their staff, and their clients. This policy explains what personal information we collect, how we use it, and the choices you have — including how to delete your account.

Information we collect

• Account details — your name, email address, phone number, profile photo, and (for staff) professional details such as headline, bio, portfolio, and licenses.
• Authentication — a password, or a verified identity from Google or Apple sign-in.
• Location — when you clock in from the mobile app, your device location at that moment is used to confirm you are at the salon. We do not track your location in the background.
• Work data — appointments, schedules, time entries, tips, messages, and notifications created as you use the service.
• Device & usage — push notification tokens, and basic device/session information used for security and to keep you signed in.

How we use it

• To provide and operate the service and your account.
• To verify clock-ins, schedule work, process payments and tips, and send notifications you opt into.
• To secure accounts, prevent fraud, and meet legal and financial record-keeping obligations.

How we share it

Your work data is visible to the business(es) you work for and their authorized staff, as needed to run the salon. We use service providers (for example, hosting, payments, email/SMS, and push delivery) who process data on our behalf under contract. We do not sell your personal information.

Data retention

We keep your information for as long as your account is active or as needed to provide the service. When you delete your account, your personal details are erased; records a business is legally required to keep (such as completed appointments and financial transactions) are retained in anonymized form so they can no longer identify you.

Your choices & account deletion

You can update your details any time in the portal under Account. You can permanently delete your account from the portal (Account → Delete account) or via salonaix.com/delete-account. Deletion removes your personal data and signs you out everywhere; this cannot be undone.

Security

We protect your information with encryption in transit, access controls, and tenant isolation. No system is perfectly secure, but we work to safeguard your data and respond to issues promptly.

Children

The service is intended for users 18 and older and is not directed to children.

Contact

Questions or requests? Email support@salonaix.com.